One (1) year of bug fixes, maintenance releases, workarounds or patches for critical bugs from the EOS date, when reported to TAC.One (1) year of routine failure analysis for hardware from the EOS date.The Last customer ship date for hardware is three (3) months after the hardware EOS date.Ĭisco will provide the following to customers with active support contracts or subscriptions (including cloud services):.No subscriptions (including renewals) with a term extending beyond Last Day of Support (“LDOS”) will be sold after the EOL Notification Date.Sign up to receive notifications at the Cisco Notification Service. Please visit this site regularly as it contains useful information regarding Cisco's end-of-life program. External notification of end of sale is typically six (6) months before the End of Sale (“EOS”) date, which is the date after which you can no longer purchase the relevant Cisco Product.It does not apply to a Cisco Product that is already subject to an EOL notification as of September 29th 2022. This Policy covers all new EOL notifications made in all theaters on or after September 29th 2022. Versions or releases of a Product that do not have a unique PID are not subject to this Policy. ScopeĬisco’s End of Life Policy (“Policy”) applies to all Cisco hardware, software, cloud services and service offers (collectively “Products”) that have their own unique product part number or product identifier (“PID”). With that in mind, we have set out below Cisco's End of Life milestones to help manage EOL transitions and to explain the role that Cisco can play in helping to migrate to alternative Cisco technology. Even so, Cisco also recognizes that end-of-life (EOL) milestones often prompt companies to review the impact to the Cisco products, services, or subscriptions in their networks. All products reach the end of their life cycle for several reasons, including market demands, technology innovation and development-driven changes, or product maturity and replacement with functionally richer technology.
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